Description:
Salary Range: 10 - 12.5 mil VND (Gross) Working Time: 8:00 AM - 5:00 PM (Monday - Saturday) Working Address: 875 Cach Mang Thang 8, Ward 15, District 10, Ho Chi Minh City Key Responsibilities: Handle customer inquiries, complaints, and support requests via Zendesk. Guide customers in troubleshooting basic technical issues and optimizing product/service usage. Ensure complaints are tracked and responded to promptly. Process account-related tasks (verification, deletion, unsubscribe requests, …