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35 Open positions

Deputy Call Center Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

1. Position Overview The Deputy Call Center Manager supports the Call Center Manager in overseeing daily operations and ensuring the delivery of high-quality customer service. This role requires strong leadership capabilities, operational awareness, and the ability to drive improvements across teams and processes. 2. Job Responsibilities Team Leadership and Management (30%) Support the recruitment, training, and supervision of call center agents and team leaders. Assist in setting clear objectives and …

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Customer support team lead cum QA (video game industry)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Địa điểm làm việc: 875 Cách Mạng Tháng 8, Phường 15, Quận 10, Thành phố Hồ Chí Minh Thời gian làm việc ca đêm: 12:00PM 8:00AM, Từ thứ 2 Thứ 7 (6 ngày/tuần). Thời gian làm việc không bao gồm ngày Lễ tại Việt Nam). Thu nhập : 20.000.000 đồng/ tháng Mô tả công việc: Giám sát các hoạt động hàng ngày và hiệu suất của nhóm tại trung tâm …

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Customer service agent (Video Industry - nightshift)

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Salary Range: 15 - 15.5 mil VND (Gross) Working Time: 12:00 PM - 8:00 PM (Monday - Saturday) Working Address: 875 Cach Mang Thang 8, Ward 15, District 10, Ho Chi Minh City Key Responsibilities: Handle customer inquiries, complaints, and support requests via Zendesk. Guide customers in troubleshooting basic technical issues and optimizing product/service usage. Ensure complaints are tracked and responded to promptly. Process account-related tasks (verification, deletion, unsubscribe requests, …

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Call Center Team Lead

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) 1. Job Summary Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Call Center Team Leader. The Call Center Team Leader is responsible …

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QA Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) Job Purpose Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Quality Manager . The Quality Manager plays a key role in ensuring …

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Telesales Supervisor

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Job Purpose Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Telesales Supervisor. A telesales supervisor manages a team of telesales representatives by setting sales goals, developing strategies, and tracking performance. Key duties include providing training and coaching, conducting performance reviews, analyzing sales data, and ensuring the team meets or exceeds targets. …

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Senior Customer Contact Center Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Employment Type: Full-Time Department: Operations / Customer Experience Reports To: CEO and Operations Director Role Overview Thientu BPO is seeking an experienced Senior Customer Contact Center Manager to oversee all BPO customer service operations and lead a high-performing in-house service team. The ideal candidate will have strong expertise in service delivery, customer experience, and operational excellence. This role partners …

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Operation Manager

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Department: Operations Reports To: Senior Operations Manager Working Time: MondaySaturday, 08:0017:00 Operational Availability: 24/7, 365 days (rotational teams) About the Role The Operations Manager plays a critical role in overseeing the daily operations of Thientu BPO’s call center services. This position requires strong leadership, operational expertise, and the ability to balance service quality with efficiency in a high-paced environment. …

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Account Executive cum Project Coordinator

Hồ Chí Minh, Ho Chi Minh City, Vietnam

Description:

Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Employment Type: Full-Time Department: Sales & Marketing Salary: 11-15M About Thientu BPO Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Account Executive cum Project Coordinator to join our expanding team. If you have strong operational knowledge, enjoy working directly with …

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Lead Developer (Python & NodeJS)

Ho Chi Minh, Vietnam

Description:

Salary Range: 40,000,000 55,000,000 VND / month Key Responsibilities Lead and mentor a team of developers to deliver high-quality software solutions. Design, develop, and maintain scalable web applications using Python and NodeJS . Establish and enforce coding standards and best practices. Conduct regular code reviews and ensure adherence to quality assurance protocols. Collaborate with cross-functional teams, including product managers and designers, to deliver on project goals. Participate in project planning, …

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