Responsibilities:

·         Partnering with Trading and other members of the content team the role holder will ensure that all elements of the websites they look after are working perfectly, the quality of content is high and that there are no issues at all with the customer journey.

·         Monitor website performance, keep the look & feel on-brand and stay fresh as per scheduled plan Ensure all key landing pages are accurate, user friendly and converting 

·         Reduce bounce rates from all web pages with excellent merchandising and product selections, ensuring product recommendations showing to shoppers are relevant 

·         Review all page view data and focus on key pages 

·         Ensure the quality of the website is high, spellings are correct, no 404 pages and a perfect flow is made to the journey 

·         Work on reviewing alternative customer journeys per segments – e.g. New, Existing, the first time from Store etc 

Requirements:

·         Must have worked with E-commerce and Retail Bachelor degree 

·         Must have a strong eye for detail 

·         Must have a commercial and marketing flair

·         Must be customer-centric 

·         Must be a strong written and verbal communicator