Telemarketing Manager
Job Description:
- Devising a process propelled workflow for telemarketing or sales and also help in piloting follow-ups and qualifications.
Making team reimbursement arrangements and performance metrics.
- Extend call scripts that help telemarketers with lead qualification and generation.
Placing and advertising the organization’s product to the clients.
- Administering telemarketers to persuade the clients to buy the company’s services and products.
- Renewing the client relationship management structure with fresh contacts.
- Managed over 15 different vendors to ensure that all sales goals were met or exceeded.
- Managed the vendor audit process which focused on performance, compliance, security, operations as well as personnel management.
- Managed a telemarketing staff of up to 15, to acquire new subscriptions and renewals.
- Responsible for staff hiring, training, payroll, and performance evaluation.
Required Skills:
Arrangements Relationship Management Workflow Clients Hiring Personnel Management Metrics Audit Advertising Vendors Operations Payroll Security Sales Training Management