Hong Kong, Hong Kong SAR, Hong Kong

Digital Business Analyst | Hong Kong

 Job Description:

We are looking for a Digital Business Analyst to join a leading hospitality and entertainment group in Hong Kong, supporting a customer-facing mobile application and digital initiatives.

What you'll be doing:

  • Gather and analyse business requirements for digital/mobile products
  • Translate business needs into user stories, requirements and user journeys
  • Work closely with business stakeholders, product teams, developers and UX/UI teams
  • Support the full project lifecycle from requirements and design through development, testing and UAT
  • Coordinate with different stakeholders to ensure smooth project delivery
  • Identify business and user needs and translate them into practical digital solutions

What we're looking for:

  • 5+ years of Business Analysis / digital project experience
  • Proven hands-on experience working on mobile apps or customer-facing digital products
  • Strong experience in requirements gathering, user stories, user journeys and UAT
  • Experience working closely with business and technical/development teams
  • Strong stakeholder management and communication skills
  • Fluent Cantonese, Mandarin and English
  • Hospitality, loyalty, membership, rewards or other consumer-facing digital experience is a plus.

  Required Skills:

Requirements Gathering Entertainment Cantonese Membership Project Delivery Hospitality Support Development Mandarin User Stories Analysis Business Requirements Stakeholder Management Business Analysis Developers Communication Skills Testing Design Business English Communication Management