HongKong, Hong Kong
Application support / Production
Job Description:
Key Responsibilities
- Analyse business requirements and enhance existing application systems to meet business needs
- Provide production support to manage incidents and business requests within SLA, with a strong focus on root cause analysis and preventive measures to drive continuous improvement.
- Provide technical support, perform application and server administration, and conduct performance tuning on investment management platform system
- Manage testing environments to support user acceptance testing
- Liaise and follow up with solution vendor to resolve system incidents
- Assist in managing the change control process on application systems
- Assist in the system implementation, and acquisition of computer hardware, software and related services
- Foster a Growth Environment: Encourage creativity and fresh ideas, contributing to a culture of continuous improvement and innovation.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
- At least 3 years of relevant IT experience
- Strong communication, collaboration, and stakeholder management skills
- Strong knowledge in SimCorp Dimension application components, functionalities and architecture including Communication servers and services
- Strong IT foundation in SQL, Python, Linux shell scripting, Oracle Database, Windows Server, SQL Server, IBM AIX operating system, Control-M and DevOps automation tools
- Hands-on experience in technical / production support on investment or banking system is a plus
- Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and requirements
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