Key Responsibilities

• Ensure reliable, 24/7 support for all server infrastructure systems.

• Follow best practices for managing systems across all environments.

• Work closely with global team members to provide around-the-clock support.

• Install and manage software updates, patches, and fixes on servers.

• Write or modify scripts to automate routine tasks.

• Suggest and implement improvements to enhance system stability, security, and performance.

• Help design and execute automation and streamlined deployment processes.

• Participate in disaster recovery and business continuity (BCP) drills.

• Manage physical servers remotely.

• Maintain and manage virtual machines in both internal (ESX) and cloud environments.

• Build and configure new serversboth physical and virtualfollowing company standards.

• Collaborate with teams including Development, Support, Innovation, and Project Management.

• Support planned weekend maintenance activities when needed.

• Be available for on-call support outside regular hours if required.

What We're Looking For

• A Bachelors degree in IT, Computer Science, or a related field.

• Hands-on experience with VMware and Windows System Administration.

• Experience with both Linux (Red Hat) and Windows environments, including physical and virtual setups.

• Strong understanding of Microsoft Windows operating systems.

• Practical experience in deploying and setting up physical and virtual servers.

• Good communication skills and a mindset for continuous learning and improvement.

• A team player whos curious, proactive, and enjoys collaboration.

Nice to Have (Bonus Skills)

• Familiarity with HPE or other server hardware.

• Experience with scripting languages like Shell, Perl, or Python for automation.

• Knowledge of Veritas Cluster and Veritas Storage Foundation.

• Understanding of cloud platforms, especially AWS.

• Certifications in ITIL v3, project management, or Linux (e.g., RHCT, RHCE).