Hong Kong, Hong Kong SAR, Hong Kong

Application Support Analyst

 Job Description:

We're looking for a Senior Support Analyst to join a leading financial institution in Hong Kong, supporting critical FICC & Equity Derivatives trading applications.

What you'll be doing:

  • Provide production/application support for front-office trading systems
  • Monitor application health and investigate production issues
  • Manage incidents, troubleshooting and root cause analysis
  • Support system releases, deployments and configuration changes
  • Work closely with developers, infrastructure teams, traders and business users
  • Perform system health checks and support operational processes

What we're looking for:

  • 5 years of application / production support experience
  • Strong experience supporting securities or trading applications
  • Good SQL skills
  • Strong Linux/Unix command-line knowledge
  • Experience with Python and Shell scripting
  • Solid incident management and troubleshooting experience
  • Front-office / capital markets environment experience

Strong advantage:
Experience with Calypso, TBricks or Imagine, as well as exposure to FICC, Equity Derivatives or HKEX trading environments.

  Required Skills:

Environment Production Support Capital Support Incident Management ROOT Shell Scripting Root Cause Analysis Checks Trading Analysis Unix Developers Infrastructure Linux Troubleshooting Business SQL Python Management