Hong Kong, Hong Kong

Application Support Engineer - Trading Floor

 Job Description:

Our client, a leading proprietary trading firm is looking for a Trading Support Engineer to join its high-performing technology team in Hong Kong. This is a hands-on, fast-paced role supporting cutting-edge trading systems across Asian markets.

What You'll Do:

  • Own critical incidents by identifying root causes, mitigating impact, and leading post-mortem reviews to prevent recurrence.
  • Ensure the seamless operation of distributed, multi-server trading systems.
  • Be the go-to expert for traders by providing hands-on trade floor support and direct application assistance.
  • Oversee UAT coordination and production software releases to maintain stability and performance.
  • Collaborate with Operations and Development teams to troubleshoot and resolve complex production issues.
  • Design and implement robust monitoring and logging solutions, enhancing system reliability and visibility.
  • Automate and optimize workflows, developing scripts and tools to drive operational excellence.
  • Drive continuous improvement by proactively identifying gaps and suggesting better processes or tools.
  • Engage in occasional after-hours support and testing as required to ensure smooth operations.

What You Bring:

  • A degree in Computer Science or a related discipline.
  • At least 3 years of experience in a trading support or similar technical role.
  • Proficiency with Linux environments and scripting languages (e.g., Python, Perl, or PHP).
  • A proven track record of driving change and delivering results in a collaborative environment.
  • Exceptional communication skills in English, both written and verbal.
  • A passion for automation and building scalable, standards-based solutions.
  • Strong interpersonal skills with the ability to thrive in a fast-paced trading environment.

Why Join our client?

  • Be part of a high-performing team that values your voice and encourages innovation.
  • Experience a flat organizational structure with direct access to leadership and decision-makers.
  • Enjoy a work-life balance in a collaborative, multi-cultural environment.
  • Work on challenging projects that push your technical expertise and problem-solving skills.
  • Access a fully stocked kitchen for breakfast and lunch, so you're always fueled for success.
  • Benefit from an attractive compensation package, including a discretionary bonus.
  Required Skills:

Trading