We are looking for a customer-centric and proactive Relationship Manager to strengthen customer engagement, drive business growth, and build long-term partnerships for a leading fasteners manufacturing company.

Key Responsibilities:

• Build and nurture warm, long-term customer relationships 
• Act as the primary point of contact for customer communication
• Increase share of business through cross-selling and upselling 
• Generate new leads through referrals and market outreach 
• Convert leads into confirmed business through effective follow-ups
• Record customer data and share insights with management

Requirements: 

• Graduate degree required (Engineering or MBA in Sales/Marketing preferred) 
• 2–5 years of experience in sales, customer relationship management, or similar roles 
• Exposure to B2B or industrial sales is an advantage 
• Strong communication skills with a customer-first approach 
• High responsiveness and follow-up discipline 
• Organized, reliable, and relationship-oriented

Only shortlisted candidates will be contacted.