Supervisor (Service & Technical Engineer)

Location: Pathum Thani, Thailand

Salary: up to experience

Working Day: Mon-Fri (Need to meet customer to do Free Inspection 8 times/Month - Might need to work on some Saturday)

Job Description:

• Provide after-sales support and meet with customers to follow up on their needs and ensure satisfaction. Future support may extend to other Southeast Asian countries.
• Assist customers in resolving technical issues related to the company's products.
• Visit customer site and do machinery part inspection.
• Respond to customer inquiries and provide technical guidance as needed.
• Supervise and provide guidance to two Thai technicians under your responsibility.
• Conduct a machinery parts' quality control process.
• Coordinate with HQ in Japan to produce and develop machinery parts to please customer's needs.
• Work and coordinate with suppliers and customers.
• Manage deliver timeline all product-related part.
• Follow up on machinery parts delivery date and status, also check material's qualities.
• Check and organize machinery parts stock
• Do documentation (e.g. quotation) to clients.

Qualifications:

• Bachelor's degree in Engineering or a related field
• Able to communicate in English (Communication Level) - Japanese Language skills is a plus
• Have an experience to supervise customer about technical issue
• Skill to solve the problem at side and handle both customers and technicians
• Have own car

To Apply

Please submit your resume to email: julalak.k@keystone.co.th