Job Overview:

We are seeking a highly motivated and skilled Field Service Technical Assistant to join our team. The successful candidate will be responsible for providing technical support and assistance to our field service technicians.

Responsibilities:

• Asset Monitoring: Conduct daily inspections of HVAC, Fire Systems, Lifts, Generators, and Transformers.
  First-Line Response: Identify operational faults, secure hazardous areas, and immediately escalate critical failures.
• Contractor Escort: Provide site access to specialized technicians and log their arrival/departure times.
• Compliance Logging: Keep neat, accurate records of system pressure gauges, oil levels, and run-hour meters.
• Tenant Liaison: Keep commercial tenants updated on system downtime, service schedules, and repair progress.
• HVAC: Daily temperature logs and belt/filter visual checks completed on time.
• Fire Systems: Weekly testing of booster pumps, alarms, and checking clear access to escape routes.
• Lifts: Daily visual checks of lift cars, lighting, and communication intercoms.
• Generators: Weekly pre-start checks (diesel levels, battery voltage, coolant) and test runs.
• Transformers: Monthly visual inspection for oil leaks, bund wall debris, and structural damage.
• Call-out Response: Response time to after-hours critical equipment alarms or failures.
• Training & Growth: Successful completion of assigned technical asset and safety modules.

Requirements:

• National Senior Certificate (Matric).
  Technical certificate in electrical, mechanical, or building services (preferred but not essential).
  
• 1 to 2 years in property maintenance.
• Proven willingness and capability to undergo rapid technical training.
• Valid driver's license.
• Basic understanding of mechanical/electrical components.
• Strong verbal and written communication.
• Ability to follow strict safety protocols.
• Basic digital literacy for logging reports.
• Compulsory participation in an after-hours emergency call-out roster.