DUTIES & RESPONSIBILITIES

• Provide sales service, product and support solutions to the industrial automation industry.
• To provide efficient service and support for all sales and product sales-related queries.
• Communicates providing the correct product and client support information, documentation, and inter-department collaboration where necessary.
• Provide admin & sales reports, and quotations, invoices.
• Assists in the general smooth-running and maintenance of the sales department (includes providing external sales rep support).
• Exhibits a positive and professional attitude towards constantly growing sales and building remarkable customer-service experiences.
• Attends to product information updates, research and passes product test and training requirements.
• Follows up daily on all client queries, reports on quotes and sales.
• To research and find new customers, industries, and ways to serve existing and new customers.

EXPERIENCE, QUALIFICATIONS, & SKILLS REQUIRED

• Understanding and/or experience in Industrial Solutions, Industrial Computing, Serial Connectivity, IP Surveillance, Remote Automation and Wireless Ethernet and Communications.
• Smart grid applications, such as renewable energy, electrical and substations transition, and distribution.
• Some understanding of the engineering background.
• Some understanding of PoE-based solutions.
• Selling and implementing solutions.
• Background in IT sales advantageous.
• Able to research and provide online support and service.

REQUIREMENTS

• Min 3 years of proven sales experience in Industrial Automation or related industry (provide references and targets).
• Min qualification level: Diploma or N+ Course in Computer / IT / Networking Marketing or IT Engineering and Communications, Information Management, or similar.
• Sound working knowledge of MS Office, Word, and Excel