After-Sales Technical Service
Job Description:
The After-Sales Technical Service is a full-time, on-site role based in the Johannesburg Metropolitan Area. Responsibilities include delivering technical support to customers, providing training on client systems, maintaining and repairing machinery, and ensuring excellent after-sales service. The role entails regular interaction with customers to address their needs and maintain high levels of satisfaction.
Key Responsibilities
- Install, service and maintain client machines and nursery automation equipment.
- Diagnose mechanical, pneumatic, and electrical faults.
- Perform preventative maintenance and client training.
- Troubleshoot PLC-controlled systems.
- Provide on-site and remote technical support.
- Travel extensively to client sites across Africa.
Key Requirements
- N6 or Diploma in Mechanical Engineering, Mechatronics or Electrical Engineering.
- Strong knowledge of mechanics, pneumatics, and basic electrical systems.
- Exposure to PLC systems (Siemens knowledge is an advantage).
- Valid passport and willingness to travel regularly.
Required Skills:
BASIC Machinery Electrical Engineering Travel Mechanical Engineering Automation Technical Support Maintenance Engineering Training