Johannesburg, South Africa

After-Sales Technical Service

 Job Description:

The After-Sales Technical Service is a full-time, on-site role based in the Johannesburg Metropolitan Area. Responsibilities include delivering technical support to customers, providing training on client systems, maintaining and repairing machinery, and ensuring excellent after-sales service. The role entails regular interaction with customers to address their needs and maintain high levels of satisfaction.

Key Responsibilities

  • Install, service and maintain client machines and nursery automation equipment.
  • Diagnose mechanical, pneumatic, and electrical faults.
  • Perform preventative maintenance and client training.
  • Troubleshoot PLC-controlled systems.
  • Provide on-site and remote technical support.
  • Travel extensively to client sites across Africa.

Key Requirements

  • N6 or Diploma in Mechanical Engineering, Mechatronics or Electrical Engineering.
  • Strong knowledge of mechanics, pneumatics, and basic electrical systems.
  • Exposure to PLC systems (Siemens knowledge is an advantage).
  • Valid passport and willingness to travel regularly.
  Required Skills:

BASIC Machinery Electrical Engineering Travel Mechanical Engineering Automation Technical Support Maintenance Engineering Training