We require the services of a Learning & Development Trainer situated at our clients Head Office based in Johannesburg. The successful incumbent will be responsible for General Training at a national level. The role involves providing support towards the achievement of maximum productivity and growth in line with business strategy, company vision and values. You will identify training objectives and outcomes based on identified training needs and subsequently ensure that suitable training interventions are conducted.

Key Responsibilities

• Development and/or review of training and educational programs for internal training
• Implement sales techniques by conducting training or refresher training to all sales teams
• Update and maintain records of sales modules and materials
• Conduct reviews with relevant business heads to identify training and development needs of employees
• Design learning programme frameworks that are fit for purpose and meet stakeholder requirements
• Recommend suitable development interventions to address any skills gaps identified
• Research content of learning programmes and other learning interventions in consultation with subject matter experts & align the content for the business
• Develop and implement a training plan that ensures attainment of goals and profitability of both sales and the organization
• Research and procure external training programs to meet sales needs and requirements
• Review feedback from stakeholders regularly and implement their recommendations and suggestions, where relevant
• Conduct moderation of assessments to support the internal moderation process when required
• Work with the Sales teams to identify competencies required for Sales workforce to perform optimally and put in place plans to mitigate gaps

Minimum Requirements

Qualifications:

• Relevant Diploma/Degree or equivalent qualification in Human Resource Development
• ODETD Practices certification
• Accredited Assessor, Moderator, Facilitator & Accreditation in Designing Learning Material
• FAIS/RE (Desirable)
• Additional certification in sales training

Experience:

• Minimum 3 years extensive training experience
• Proven work experience as a Sales Trainer

Competencies Required

• Assessment and Moderation Principles
• Skills Development Facilitation
• Learning Management System implementation and management
• Knowledge of conducting needs identification and analysis
• Thorough knowledge of training-related legislation
• Ability to analyze current and future business needs and formulate training plans accordingly
• Research and identify external training programs to meet business unit needs
• Experience with web-based and e-learning platforms

Skills Required

• Sound understanding of hardcore sales selling skills and processes
• Good interpersonal skills
• Proficient in MS Office applications
• Excellent presentation and communication skills
• Strong organizational skills
• Analytical and problem-solving abilities
• Change management expertise