A specialist travel information platform used by travel professionals is seeking a structured and commercially capable professional to join the team in a dual research and account management role.

The position combines visa information verification and client relationship management, ensuring that industry information remains accurate while maintaining advertising client relationships.

Key Responsibilities

• Verify international visa requirements on a structured six-week cycle through direct embassy engagement and official source documentation.
• Maintain allocated supplier pages to ensure information remains current and accurate.
• Manage and renew an allocated portfolio of advertising clients.
• Conduct client meetings and manage renewal discussions professionally.
• Maintain accurate records using spreadsheets and CRM systems for meetings and communications.

Requirements

• Highly detail-oriented and process-driven.
• Strong communication skills when engaging with embassies and business clients.
• Organised, accountable, and comfortable working towards targets.
• Experience in travel operations, account management, or structured research is advantageous.
• Valid drivers licence and own vehicle is required.

Additional Requirements

• Candidates must be based in Johannesburg.