(Logman) Lead Customs Specialist

Key Responsibilities:

• Lead the Customs Clearance team with an optimistic mindset, fostering a positive and motivated work environment.

• Ensure smooth customs clearance workflows, resolving challenges with proactive solutions.

• Verify and provide accurate information on HS codes, import licenses, and compliance requirements.

• Utilize the Customs Declaration Program efficiently for streamlined shipment processing and data accuracy.

• Guide clients on customs documentation, declaration procedures, and regulatory updates.

• Ensure correctness of goods declaration, certificate of origin (Form C/E), and import/export filings.

• Provide insights on customs regulations, tax benefits, and compliance protocols.

• Manage customs clearance operations for FCL, LCL shipments via land, air, and sea freight.

• Maintain strong, positive communication with government agencies, customs officials, and logistics partners.

• Train and mentor junior team members with encouragement, constructive feedback, and skill development.

• Stay updated on customs laws, trade agreements, and evolving declaration program features.

Requirements:

• Bachelors degree (preferably in Logistics Management or International Business).

• 5+ years of experience in customs operations within a freight forwarding or logistics company.

• Customs Specialist Certificate issued by the Customs Department.

• Expertise in customs operation processes, including shipment declarations and compliance handling.

• Proficiency in Customs Declaration Program for documentation and system processing.

• Leadership experience, with the ability to inspire teams with positivity and drive.

• Optimistic mindset and high energy, ensuring a motivating and supportive work culture.

• Own vehicle (for government bureau visits and branch coordination).

Able to start working immediately will be Plus.