Customer Service Officer (Airfreight)
Job Description:
Industry: Logistics
MNC
Environment
Permanent role (AWS Guaranteed + Variable
Bonus)
Responsibilities:
· Booking of flights with airlines
· Arrangement of shipments with customers and contractors
· Maintain good relationships with both internal and external stakeholders
· Handle all customers' enquiries timely and effectively
· Work closely with internal operations to meet customers’ requirements
· Ensure compliance with customers’ Standard Operating Procedures
· Ensure all data are updated correctly in system
· Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
· Track and monitor shipments status and inform customer accordingly
Requirements:
· At least 1 year of experience in Airfreight and familiar with import and export process
· Good understanding of Incoterms 2010 •
· A good team player with good interpersonal and communication skills
· Flexible / Adaptive to changes
· Meticulous to details
· Able to commit OT / weekend duties / after office hours coordination
Job ID: 4758VV
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
11 Collyer Quay, The Arcade, #13-01, Singapore 049317
Tel: 6950-9747
EA Licence Number: 02C4944
Registration Number: R1100011
EA Personnel: Carlo Antonio Dela Cruz
Required Skills:
Customer Service