Description:
Job Responsibilities Comply with all Company SOPs and meet established service KPIs. Perform both indoor and outdoor service activities, including commissioning, repairs, troubleshooting, inspections, modifications, and warranty checks. Investigate customer complaints related to product defects, failures, or non-conformance, and propose appropriate corrective solutions. Prepare and issue service reports for both on-site and in-house service activities. Dismantle cancelled units for return to stock. Conduct service and maintenance training sessions for customers …