Singapore, Singapore, Singapore
Guest Service Officer (Accommodation)
Job Description:
Industry: Hospitality
Location: East (Company Transport Provided at Tanah Merah MRT)
5-day work week (Mon to Sun)
Rotating Shifts: 8.30am to 5.45pm / 10.45am to 8.00pm
Job Responsibilities:
- Manage daily villa bookings, amendments, and check-in/out operations.
- Handle guest enquiries, payments, and service recovery when needed.
- Prepare reports, quotations, and billing requests.
- Oversee lost & found items and monitor vehicle registration.
- Provide guests with stay information and assistance during their visit.
- Handle feedback, complaints, and incidents professionally.
- Support Duty Manager and perform ad-hoc tasks assigned by Management.
Requirements:
- Minimum GCE N level with at least 1 year of relevant experience in a similar capacity
- Customer service oriented
- Possess good interpersonal and communication skills
- Good customer service skills and integrity
- Must be able to perform shift duties and work on weekends and public holidays
JOB ID: 5WWYR6R3
Please send your updated CV to josie.cha@peopleprofilers.com
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
We regret that only shortlisted candidates will be notified.
EA Personnel: Cha Zi Jing Josie
EA Registration No.: R24124843
People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel: 6950 9756