Singapore, Singapore, Singapore

Guest Service Officer (Accommodation)

 Job Description:

Industry: Hospitality
Location: East (Company Transport Provided at Tanah Merah MRT)
5-day work week (Mon to Sun)
Rotating Shifts: 8.30am to 5.45pm / 10.45am to 8.00pm

Job Responsibilities: 

  • Manage daily villa bookings, amendments, and check-in/out operations.
  • Handle guest enquiries, payments, and service recovery when needed.
  • Prepare reports, quotations, and billing requests.
  • Oversee lost & found items and monitor vehicle registration.
  • Provide guests with stay information and assistance during their visit.
  • Handle feedback, complaints, and incidents professionally.
  • Support Duty Manager and perform ad-hoc tasks assigned by Management.

Requirements: 

  • Minimum GCE N level with at least 1 year of relevant experience in a similar capacity
  • Customer service oriented
  • Possess good interpersonal and communication skills
  • Good customer service skills and integrity
  • Must be able to perform shift duties and work on weekends and public holidays

JOB ID: 5WWYR6R3

Please send your updated CV to josie.cha@peopleprofilers.com

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

EA Personnel: Cha Zi Jing Josie
EA Registration No.: R24124843
People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel: 6950 9756