Responsibilities:

• Collaborate closely with principals and maintain strong relationships with suppliers and contractors.
• Analyze customer data to identify upselling opportunities and support strategic initiatives that drive retention, throughput, and revenue.
• Champion digital solutions to enhance customer experience and expand market reach.
• Maintain effective relationships with suppliers and contractors, ensuring compliance and performance against contractual obligations.
• Manage feedback channels (Voice-of-Customer surveys, call centre, email) to ensure timely and effective resolution.
• Assist in aftersales procurement projects, ensuring cost-efficiency and compliance with company policies.
• Develop and monitor initiatives and strategies to achieve business objectives and KPIs such as parts purchase targets, Group financial targets, customer retention etc.

Requirements

• A degree in Engineering, Business Management, or Marketing equivalent
• 2 years of relevant experience (automotive or aftersales preferred) No experience with data analytics background will be considered
• Strong presentation and interpersonal skills
• An analytical mindset with a passion for data-driven decision-making
• Ability to work cross-functionally and manage multiple stakeholders
• 5 days week, Alexandra

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to ashley@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

People Profilers Pte Ltd (PP) is in partnership with Employment and Employability Institute Pte Ltd (e2i) to extend the support of hiring beyond e2is resources to broaden the reach of jobseekers.

e2i is the empowering network for workers and employers seeking employment and employability solutions, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PPs PDPA and e2is PDPA e2i.com.sg/pdpa