Responsibilities:

• Handle customer enquiries via phone, email, and other channels
• Understand customer needs, resolve issues, and provide accurate solutions
• Ensure first-contact resolution and follow up with internal teams where needed
• Provide feedback to improve tools, processes, and customer experience
• Build positive customer relationships and uphold service standards
• Support other duties assigned to ensure smooth operations

Requirements:

• Min GCE O Level / Higher NITEC with 2 years contact centre or customer service experience
• A-Level, Diploma, and Degree holders with no relevant experience are welcome to apply
• Candidates who are available during their school vacation or temporary break are welcome to apply
• Bilingual with strong spoken and written English
• Proficient in MS Office; comfortable using multiple systems
• Good customer handling skills, positive attitude, and strong time management
• Team player who can work well in a fast-paced environment
• Able to commit at least 3 months

Others:

• Working hours: 8am - 530pm (Monday – Friday)
• Salary: $12 per hour
• Location: Chai Chee (near Bedok)

Kindly email your resume in a detailed Word format to

candy.lim@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

http://www.peopleprofilers.com

DID: 6950 9738

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License No. 02C4944
Registration No. R1109829