Singapore, Singapore, Singapore

Head, Regional Community Care Services

 Job Description:

Strategic & Regional Leadership

  • Provide overall leadership and direction for regional community care services, ensuring alignment with organisational strategy and national priorities.
  • Translate organisational goals into regional operational plans, KPIs, and outcomes.
  • Drive service integration, innovation, and continuous improvement across regions.

Regional Operations & Service Delivery

  • Responsible for optimal operations of all SCCs and AACs and regional Integrated Community Care.
  • Ensure compliance with service standards, funding requirements, and regulatory guidelines.
  • Drive centre performance, service quality, client outcomes, and regional KPIs.
  • Optimise manpower planning, deployment, and workflows across regions.
  • People & Capability Development
  • Lead and develop Centre Managers and ICCP executives
  • Build capability and succession planning within regional teams.
  • Foster a collaborative, energetic, resourceful and high-performing culture across regions

Programme & ICCP Oversight

  • Provide strategic oversight for Integrated Community Care Provider (ICCP) initiatives across regions.
  • Ensure programmes are responsive to regional community needs and aligned with national ageing initiatives.
  • Evaluate programme effectiveness and scale successful models across regions.
  • Stakeholder & Regional Partnerships
  • Build and strengthen relationships with regional stakeholders, community partners, public healthcare institutions, and government agencies.
  • Representative in regional platforms, networks, and sector forums.
  • Develop partnerships that enhance service delivery, outreach, and community impact.

Governance, Compliance & Reporting

  • Ensure compliance with organisational policies, funding agreements, and regulatory requirements.
  • Report, propose, and share performance updates to the CEO and board management committees.
  • Facilitate audits, evaluations, and funding submissions related to regional services.
  • Perform any other duties as directed by the said reporting officer.

Qualifications

  • At least 5 years of relevant experience in community care, healthcare operations, or social service management, including leadership and people management responsibilities.
  • Strong understanding of regional service delivery models, ageing services, and regulatory requirements in Singapore.
  • Proven leadership, people management, and stakeholder engagement skills.
  • Strong financial acumen, including budgeting, resource allocation, and optimisation across regions.
  • Excellent communication, analytical, and decision-making abilities

JOB ID: 93R99YY6

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

  Required Skills:

Government Agencies Development Resume Succession Planning Funding Operations Oversight Stakeholder Engagement Compliance Regulatory Requirements Service Delivery People Management Registration Partnerships Word Healthcare Decision-Making Government Continuous Improvement LTD Integration Strategy Budgeting Email Planning Leadership Communication Management