Job position: Customer Service Executive/Assistant

Working days and hours: Mon-Fri (office hours)/WFH arrangements

Salary: Up to $3,500 + Performance Bonus 

Location: Yishun

Industry: Healthcare

Responsibilities:

• Maintaining and delivering high standard of customer service to prospects and existing clients.
• Provide support on pre-sales and post-sales

• Answer customers enquiries and resolve customers issues
• Ensure clients retention and instil customers loyalty.
• Provide outbound service calls through retention strategies and programs for existing clients.
• Provide support to all supporting departments and ensure that calls/emails are rightfully handed over to the respective departments.
• Any other ad-hoc duties assigned.

Requirements

• At least Diploma in any field/industry
• Minimum 2 years of customer service/sales support/administrative experience
• Proficient in Microsoft Office
• Prior experience in mentoring and training junior staffs would have an advantage
  

Job Ref: L33YVWW8

Interested applicants may wish to email your resume in a detailed Word format to jacqueline.goh@peopleprofilers.com

We regret that only shortlisted candidates will be notified.

Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its Clients and manage your application for employment with People Profilers and/or its clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Jacqueline Goh
EA Licence Number: 02C4944

Registration Number: R1326664

People Profilers Pte Ltd