• Contract (Renewable)
• MNC
• Attractive benefits

Responsibilities

• To be responsible for accomplishing key aftermarket sales goals and delivering excellent Customer service. This position is key to supporting Services & Support in achieving key growth targets and contributing to the Sales Strategy for long-term growth, including the responsibility for a portfolio of customer accounts and the monitoring and reporting of sales metrics.
• Manage and grow a portfolio of customers in line with annual sales targets (revenue) and Customer Experience standards (Net Promoter Index, Turnaround Time, On Time Delivery)
• Develop sales opportunities within geographic territory
• Proactively execute all stages of sales cycle including prospecting and lead follow up
• Maintain a pipeline of sales equal to enable achievement of bookings targets
• Work with wider sales team to assist campaigns for lead generation across a broad range of company products
• Manage customer forecast and provide regular feedback to planning team
• Analyse customer and market trends to identify sales opportunities
• Manage the administration for a portfolio of APAC primary customers including Contract Review and Quote generation
• Execute the order management process for both Spares and Repair including AOG in accordance with Customer Experience culture standards
• Act as the primary daily contact for a portfolio of customers. Successfully managing regional Customer enquiries and cases, delivering exceptional Customer Experience at every interaction
• Provide regular reports to track Customer performance, including sales metrics, Customer Satisfaction and month end.
• Owner of the Net Promoter score for assigned Customers, responsible for successfully resolving customer queries and issues.
• Support customer AOG requirement as per Companys AOG commitment to customers.

Requirements

• Min Diploma level education or with at least 2 years of experience in sales environment within the aerospace environment.
• Proficiency in SAP and MS Office especially Excel preferred
• Customer focused and capable of managing a portfolio of accounts while retaining focus of achieving annual sales targets
• Excellent communicator and team player
• Strong selling and negotiation skills
• High degree of attention to detail
• Strong sense of urgency & skills in prioritization
• Excellent verbal and written communication skills
• Presentation skills
• Track record of building and maintaining customer/client relationships
• Well-organized, detail-oriented, and ability to multi-task
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to cindy.char@peopleprofilers.com

We regret that only shortlisted candidates will be notified.

Cindy Char Sin Yi

cindy.char@peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1765345

People Profilers Pte Ltd

Tel: 69509736

20 Cecil St, #08-09, PLUS Building, Singapore 049705