Singapore, Singapore, Singapore

Customer Service Officer

 Job Description:

Industry: Hospitality Industry
Location: East
Working Hours: 5 Days Work Week
Basic Up to $2400 (Depending on experience)

Job Responsibilities

  • Handle telephone/walk-in enquiries regarding bungalow bookings and reservations.
  • Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay.
  • Ensure seamless and smooth check in/out of guests/members.
  • Collect payment for bungalow rentals and facilities usage.
  • Compile and tally cash collected against revenue collection report at the end of the day.
  • Raise billing requests as and when required.
  • Record, compile and follow-up on lost and found item.
  • Generate daily check-in lists for security & housekeeping info.
  • Ensure adequate supply of stationeries for smooth daily operations.
  • Submit monthly photocopier meter record.

Job Requirement

  • Minimum GCE N level with one year experience in similar field
  • Customer service oriented
  • Possess good interpersonal and communication skills
  • Good Customer Service skills & Integrity
  • Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

  • 5-day work week (Mon to Sun)
  • Rotating Shifts: 8.30am to 5.45pm / 10.45am to 8pm
  • Laundry allowance provided
  • Staff transport provided at Tanah Merah MRT station

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified. Please send your updated CV to kylie.wong@peopleprofilers.com

EA Personnel: Wong Kaili (Kylie)

EA Registration No.: R21100484

People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749

JOBID: L46583R5