Responsibilities

• To check and ensure that all repair orders are timely closed (within 2 week of end control).
• To invoice warranty claims within the submission timeline provided.
• To process all warranty claims and check for accuracy before send for validation.
• Prepare invoice does not process report to avoid claim submission time exceeded.
• Bi-daily repair order collection from Service Dept and cross checked with Customer Service Advisor(CSA) hand over list to avoid any missing CSA Repair Order (RO) by email.
• To follow up Repair Order and ensure that both CSAs and Workshop foremen submit all RO on time. Communicate with them directly to understand their needs.
• To follow up warranty enquiries by CSAs and workshop personnel.
• Verify the accuracy of goodwill requisition by CSA.
• Repair Order Sorting and Preparation for scanning after claims was submitted completely with warranty ParaDM checklist.
• Monitoring of Work In Progress(WIP)(Ageing) not more than 60 days
• Weekly follow up, update related departments on all outstanding repair order and purchase order status or any approval required.
• To perform other duties as and when required by Immediate Superiors or Service Manager.
• To provide documents during Warranty Dept. External and Internal Audit.
• To back up Warranty Executive on Extended Warranty Administration, Technical Campaign request and GDMS support from inter department.

Requirements

• Minimum O Level in any fields with at least 1-2 years of relevant experience in automotive industry is preferred
• Computer literate
• Office Administration skills
• Team Player
• Alexandra, Monday 8.30am to 6.30pm, Tuesday to Friday 8.30am to 6.15pm
• Job Reference: L4799855

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann