Singapore, Singapore, Singapore
Customer Service Advisor (Automotive/Class 3)
Job Description:
Responsibilities:
- Responsible for daily intake of cars for servicing.
- Ensuring and upholding the service image at all times.
- Assisting in achieving higher service levels through various action plans constantly implemented.
- Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
- Ensuring administration work is done promptly, warranty claims, internal accounts, WIP reports, cash debtors, monthly target of VOC scores, etc.
- Perform invoice closing.
- Preparation of quotation when required.
- Provide excellent customer service to customers.
- Actively deliver good results from VOC survey with strong response rate and promoter scores.
Requirements:
- At least 3 to 4 years of working experience in a relevant field is preferred
- Minimum NITEC in Light Vehicles or Diploma in any discipline (preferably in Engineering)
- Must have a valid Class 3 driving licence
- Candidate to have experience in Customer Service Roles
- Possesses sound technical knowledge of cars will be an added advantage
- Candidates who have prior experience in Automobile industry will have an added advantage
- Pay range: $2200 - $2800 (will commensurate with experience), excluding OT pay + incentives
Working Hours : 8am- 5pm , Alt Saturday 8am 12pm
- Location: Alexandra
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to ashley@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel: 6950 9753
EA Registration Number: R1111375
EA licence number 02C4944
EA Personnel: Lee Hui En Ashley
Required Skills:
Automotive Customer Service