Singapore, Singapore, Singapore
Customer Experience Executive (Online Education)
Job Description:
Industry: Learning/Education
Location: East
Working Hours: 5.5days/week (able to work on weekend)
Job Responsibilities
- Follow-up with prospects to convert into enrolment.
- Coordinate student invitations to google classroom.
- Handle enquiries from parents in administrative matters.
- Oversee and run administrative duties of the entire enrolment process.
- Plan and oversee the logistics of IT devices for students.
- Run onboarding session with new/trial student, ensure accessibility to classkick /google classroom.
- Prepare payment vouchers by every end of month.
- Plan and coordinate classrooms roster (i.e., find replacement teacher, reschedule, combine class).
- Ensure timely payment collections from students on a monthly basis.
- Any other ad-hoc task given from direct superior.
Job Requirement
- Good command of English and communication skills.
- Minimum 1 year of work experience in education sector.
- Entry level are encouraged to apply (with intern experience).
- Able to work independently with minimums supervision.
- Prompt, steadfast, and strong ability to multitask in all situations.
- 5.5-day week, Able to work on weekends (Sat & Sun).
Please send your updated cv to jordan.heng@peopleprofilers.com
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
We regret that only shortlisted candidates will be notified
EA Personnel: Heng Hock Meng, Jordan
EA Registration No.: R22111423
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9752
JOBID: L6R9VX35