Strategy

• Support in the setting and review of organisation strategic direction
  Co-Lead in the work plan and budget exercise
• Drive strategic projects incl. scoping, getting buy-in from key stakeholders, budgeting, facilitation, implementation, review, etc.
• Support in the assessment and monitoring of strategic projects in the role of Project Evaluation process gatekeeper

Client Insights

• Take the lead on planning, design, analysis and reporting of patient experience survey
• Support organisation with client insights for decision making
• Collaborate across different internal and external stakeholders for service development and ongoing process improvements
• Proactive in addressing any possible red-flags, take initiative in finding/providing solutions to any issues
• Enhance architecture and processes to better client insights collection and application
• Support internal stakeholders in translating their service objectives into research objectives, agree on critical success factor and develop the most appropriate methodology to provide robust evidence for decision making.

Corporate Performance

• Support in the setting & review of Corp KPIs
• Monitor and report on KPI performance
• Identify area for improvements and learning

Requirements:

• Min. 5 years working experience in corporate/ strategic planning &/or healthcare would be preferred
• Experience in in client/ consumer research - survey design, execution (interview, focus group discussion), data interpretation, trend analysis, etc.
• Meticulous, strong in data analysis and critical thinking
• Strong project management and presentation skills
• Possess good interpersonal skills and a team player
• Resourceful and self-motivated
• Proficient in MS Excel and Powerpoint presentation

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to noga.lim@peopleprofilers.com

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com