Singapore, Singapore, Singapore
Customer Service Officer (Automotive)
Job Description:
Responsibilities
- Greet all Guests and Welcome them into the showroom
- Attending to customer needs and directing them to the channel
- Ensuring guests have Safe Entry into premises
- Collating customer information into SalesForce
- Sending daily traffic report to managers
- Daily Settlement for Finance (end of day summary)
- Tracking of Demo Cars and Showroom Keys
- Monitoring and tracking of sales petrol cards
- Record of vehicle loan forms from SCs
- Keep record of extended test drive keys (vehicle in/out of the cars)
- Keep record of Walk-in, Demo car and ETD Lists.
- Keep record of test drive and driving license and as well as sending report
- Changing out and displaying the price specs for showroom vehicles
- Waving customers vehicle number at Basement Car Park for parking
- Coordinate and liaise with the technician for any showroom damages.
- Any duties assigned
Requirements
- Minimum O Level and above with at least 3 years of experience in customer service field
- Proficient in Ms Office
- Excellent in customer service skills
- 5 days work week, Monday to Saturday (1 weekday off), Sunday closed, 9am to 6.30pm
- Location: Alexandra Road (moving to Ubi)
- Job Reference: L97434WY
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel: 6950 9754
EA Registration Number: R22110899
EA License number: 02C4944
EA Personnel: Celeste Wong Xin Yann