Singapore, Singapore, Singapore

Customer Service Advisors x 2 (Automotive)

 Job Description:

Responsibilities

  • Responsible for daily intake of cars for servicing.
  • Ensuring and upholding the service image at all times.
  • Assisting in achieving higher service levels through various action plans constantly implemented.
  • Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
  • Ensuring administration work is done promptly, warranty claims, internal accounts, WIP reports, cash debtors, monthly target of VOC scores, etc.
  • Perform invoice closing.
  • Preparation of quotation when required.
  • Provide excellent customer service to customers.
  • Actively deliver good results from VOC survey with strong response rate and promoter scores.

Requirements

  • At least 3 to 4 years of working experience in a relevant field;
  • Minimum NITEC in Light Vehicles or Diploma in any discipline (preferably in Engineering)
  • Must have a valid Class 3 driving license
  • Candidate to have experience in Customer Service Roles in Automotive industry, possesses sound technical knowledge of cars will be an added advantage
  • Alexandra, Monday to Friday 8.30am to 5.30pm, Alternate Saturday 8.30am to 12.30pm
  • Basic + Incentive + Allowance, 2 positions available
  • Job Reference: L9V88XX6

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

  Required Skills:

Customer Service