Responsibilities

• To deliver good service management and high-quality office productivity tools to transform the way of work in the company and increase digital literacy of users.
• Drive the adoption and Users competencies of M365 application across the organization, providing advice on the skills and knowledge needed to support these applications in the future. 
• Understand and translate business needs/ processes into IT solutions
• Strong domain knowledge in infrastructure with experience managing systems like M365, office automation related (network, printer, laptop management, Teleconference audio etc.)
• Manage & execution of digital transformation projects
• Actively support the identification and implementation of innovative digital solutions and technologies to address organisational challenges and improve operational efficiency.
•  Drive the adoption and Users competencies of M365 application across the organization, providing advice on the skills and knowledge needed to support these applications in the future.
  
• Contributes to team effort by accomplishing related results to a new digital workplace through vendor management
• Perform regular routine check on ServiceDesk management, backup, software and service patches.
• Document technical procedures and maintain accurate records of all IT activities

Requirements

• Degree/ Diploma in Information Technology/Computer Engineering with 2-4 Years relevant working experience in Microsoft M365 Platform project & Support
• Proficient in areas such as cloud computing, voice/chatbots, robotic process automation (RPA), and/or Microsoft 365 technologies.
• Experience in supporting project delivery and leading service desk teams with ITIL knowledge.
• Proficient in M365 tools and familiar with Microsoft services like Azure and Active Directory. Basic IT networking knowledge is a plus.
• Strong communication and interpersonal skills. Proactive, analytical, and IT-savvy.
• Self-motivated, willing to learn and travel, and able to work flexible hours for projects.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann