Responsibilities:

• To cultivate good Work, Safety & Health environment at workshop.
• To ensure quality repairs for all service and repair works.
• To monitor / update SM/CSM daily WIP cars status to meet agreed customer deadline / reduce the downtime.
• To feedback and follow up technical issues with Technical Dept. to resolve it expeditiously.
• To counsel staffs on poor work performance to maintain workshop work discipline.
• To keep records and accountable for all equipment and special tools are well maintained.
• To conduct meeting with Workshop Foreman daily on quality performance, workshop loading capacity planning and operational issues.
• Support front office for technical advice and test drive with customers daily.
• Monitor workshop attendance and overtime control.
• Establish good co-ordination, smooth operational procedures and communication between Service team and workshop operations.
• Resolve customer complaint requiring the co-ordination of the service reception and workshop staff.
• Plan for new technicians to receive on-the-job training programme, assign buddy and complete the basic e-learning modules.
• Monitor and ensure Workshop Foreman / technicians complete the modular e-Learning programme set-up by Training Dept.
• Keep records and accountable for all equipment, and special tools are well maintained.
• Verify the effective implementation of preventive and corrective actions on the non-conformity.
• Follow-up with Parts Department on outstanding parts and monitor on the ETA date.
• Conduct weekly work place safety inspection to ensure tidiness and organized parts/ equipment by the team.
• Ensure workshop technicians are provided with the relevant and adequate tools to work.
• Recommend continuous areas of improvement.

Requirements:

• Min Diploma in Automotive Technology (light Vehicle)
• Certification of Motors Trade Industry
• At least 3 years in automotive trade service / repair.
• 1 year in supervision position.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to ashley@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley