Singapore, Singapore, Singapore

Customer Service Executive (Oil & Gas)

 Job Description:

Industry: Freight Forwarding / Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)


Responsibilities:

  • To act as focal point for all customers queries (Commercial / Service related)
  • To ensure compliance of Customers SOPs at all times
  • Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities (Arrange bookings with carriers / co-loaders and execute all pertinent shipping documents eg. Commercial Invoice & Packing List, AWB / BL issuance, Permit, COO issuance, Shipping order, trucking instruction, shipping certificate, subsidiary certificate, forwarder cargo receipt, export subsidiary certificate, BIETC, CNCA, COC, ECTN and etc)
  • Manage job file creation, costing and other data entries in Pegasus (in house system)
  • To act as control tower by managing / monitoring shipments arranged by Network offices.
  • Send timely pre-alerts and shipping advices to customers and network offices
  • Coordinate dispatch of shipping documents to customers and network offices
  • Assist for rate sourcing with various stakeholders for services not in the customers contract and to quote to the customer for rates acceptance
  • Preparation and submission of OHR, Shipment Status Report and any other reports as required by the customer
  • To work with Regional team for data quality related matters
  • Ensure proper and timely billing / closing of all job files

Requirements:

  • Diploma / Degree preferred
  • Minimum 1-2 years' experience in freight forwarding (Seafreight & Airfreight)
  • Oil & Gas background preferred
  • Ability to work independently, meticulous, self-motivator and a team player
  • Ability to cope in fast pace environment
  • Proficient in Microsoft Excel
  • DGR trained would be an advantage

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified


People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747


EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

  Required Skills:

Gas Customer Service