• Mon 830am - 630pm, Tues to Fri 830am -615pm
• Alexandra Road 
• Attractive welfare & Benefits

Job Responsibilities:

• Monitor status & stay abreast of market trends in order to continuously innovate & deliver excellent services & products
• Collaborate with various internal & external stakeholders to leverage & synergise resources to achieve company objectives
• Increase revenues through developing & executing strategies that help improve renewal retention and diversify revenue streams
• Negotiate & define products suited to Groups objectives
• Lead & manage the team to deliver KPIs with strong focus on digitalization & customer-orientation
• Measurement & management of teams operations and be a Subject matter expert in all matters processed by the respective teams
• Daily supervision on teams Frontend, backend & retention, ensuring SLAs/ TATS are met
• Review/ track daily production metrics, oversee staffing including leave planning and staffing etc.
• Monitor status & stay abreast of market trends in order to continuously innovate & deliver excellent services & products
  
• Assist to develop the Customer Journey initiatives
• Handle escalated cases, VIPs or management deals
• Handle corporate insurance & fleet policies, cover note issuance and submission
• Handle Renewal Enquiries as well as process renewals and insurance Extensions
• Evaluate processes and eliminate unnecessary procedures/ data entry to improve efficiency by leveraging on technology.
• Ensure accuracy of information provided to Underwriters and also in data entry
  
• Ensure compliance to professional standards & polices set by the Insurance regulatory
  
• Manage Trade Specific Agents registrations/ queries/ renewals/ trainings
• Coordinate between underwriters and clients in insurance matters 
  

Job Requirements:

• Degree in Business Management or equivalent
• At least 5 years of motor insurance experience with CGI Certification
• Good leadership and people managing skills
• Ability to multi-task in a team environment while able to work independently
• Ability to solve complex problems within tight deadlines
• Good negotiation, interpersonal and communications skills
• Good analytical and time management skills
• Meticulous , organized and possess initiative
• Ability to work in a fast-paced environment
• Proficient in MS Office
• Job Reference: QV3Y36R8

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to ashley@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley