Singapore, Singapore, Singapore

Executive, Global Customer Engagement

 Job Description:

Main Accountabilities:

GCE Support

  • Data analysis for market intel and customer performance;
  • Assist to follow through on leads with port of loading offices once rate negotiation has concluded.
  • Assist to resolve and minimise the rate disputes and coordinate with the tarrif team enquiries.
  • Assist with tender coordination and analysis;
  • Assist in registering 3 party buying and selling rates to facilitate invoicing and reconciliation;
  • Assist on Tariff maintenance monthly/quarterly review; Baf updates and maintenance;

CRM Administrator

  • Manage change requests and error resolution with internal stakeholders, and salesforce developers;
  • Manage user access and new account creation;
  • Assist in contract renewal with Salesforce and developers when required;
  • Spearhead user adoption drives and prepare periodic reports for management on adoption metrics;
  • Maintain/update training material for users;

Requirements:

  • University degree (from Maritime studies will be an added advantage).
  • Minimum 2 years proven hands-on experience in relevant scope of work in the maritime industry;
  • Strong written and spoken command of English;
  • Computer literary particularly MS office suites (Word, PowerPoint, BI and Excel).

Personal characteristics:

  • Strong communication and interpersonal skills with the ability to communicate at all levels;
  • Detailed oriented, meticulous and strong analytical and problem solving skills;
  • Resourceful, innovative and independent;
  • Strong change agent;
  • Good team player.

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to noga.lim@peopleprofilers.com

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com