Singapore, Singapore, Singapore
Executive, Global Customer Engagement
Job Description:
Main Accountabilities:
GCE Support
- Data analysis for market intel and customer performance;
- Assist to follow through on leads with port of loading offices once rate negotiation has concluded.
- Assist to resolve and minimise the rate disputes and coordinate with the tarrif team enquiries.
- Assist with tender coordination and analysis;
- Assist in registering 3 party buying and selling rates to facilitate invoicing and reconciliation;
- Assist on Tariff maintenance monthly/quarterly review; Baf updates and maintenance;
CRM Administrator
- Manage change requests and error resolution with internal stakeholders, and salesforce developers;
- Manage user access and new account creation;
- Assist in contract renewal with Salesforce and developers when required;
- Spearhead user adoption drives and prepare periodic reports for management on adoption metrics;
- Maintain/update training material for users;
Requirements:
- University degree (from Maritime studies will be an added advantage).
- Minimum 2 years proven hands-on experience in relevant scope of work in the maritime industry;
- Strong written and spoken command of English;
- Computer literary particularly MS office suites (Word, PowerPoint, BI and Excel).
Personal characteristics:
- Strong communication and interpersonal skills with the ability to communicate at all levels;
- Detailed oriented, meticulous and strong analytical and problem solving skills;
- Resourceful, innovative and independent;
- Strong change agent;
- Good team player.
We regret that only shortlisted candidates will be notified
Interested applicants please send your updated resume to noga.lim@peopleprofilers.com
Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com