• Responsible for deployment, maintenance, upgrade, and support of ICT infrastructure, including but not limited to:

• -Firewalls
• -Network
• -Windows Servers
• -Virtualization (VMWare/Hyper-V)
• -Storages
• -Backup Solutions
• -Microsoft 365
• -Microsoft Azure
• -AWS

• Responsible for customers power maintenance, upgrade of firmware and patching of systems.
• Ensure continuous delivery of IT services through oversight of service level agreements with business users and monitoring of IT systems performance.
• Manage the IT Asset Management including hardware and software license management.
• Be prompt and meticulous in updating of daily incidents handled into the incident management tool.
• To be highly customer-focus and diligent towards providing good customer service.
• Other duties such as annual DRP/BCP test and other tasks assigned.
• Responsible in project implementation and migration for clients infrastructure upgrade or new start-up environment.
• Perform end-to-end service delivery to meet the clients requirements on implementation, maintenance and support the infrastructure systems.
• Responsible on infrastructure project which include understanding user requirement, solutioning, conduct UAT, implementation and run live.
• Responsible for supporting and implementing both IT and Cloud infrastructure.
• Able to work independently with minimum supervision and work as team when required.

Job Requirements:

• Dip/Deg with experience in System Integrator(SI) environment.
• Proven experience in IT support services field.
• Understanding on network and server fundamentals.
• Practical experience in effective time management, including ability to prioritize & multitask
• Demonstrated ability to apply IT in solving business problems.
• Excellent communication and project coordination skills
• Knowledge in Windows Server 2003/2008/2012/2016/2019 environments.
• 5 days week

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to ashley@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley