Responsibilities

• Support day to day operations of the business.
• Upkeep of showroom in optimal condition, maintenance of display and test-drive vehicles.
• Achieve targets set for customer service metrics.
• Attend customer feedback & propose service recovery actions when required. Assess competitors by analyzing and summarizing competitors information and trends, and to train and share with the sales team.
• Provide regular updates and feedback on any operation issues and identify solutions to digitalize and enhance sales processes.
• Utilize data analysis to Identify key sales metrics and trends through data analysis to provide actionable insights for the sales team, help optimize sales strategies, identify growth opportunities, and improve overall performance. Coordinate with various internal departments, such as marketing, admin & aftersales on sales events/ activities.
• Achieve and track penetration rates for key milestones like Finance, Trade-In and Insurance penetration.
• Develop sales campaigns and tools to achieve sales targets, enhance closure rates and customer experience.
• Monitor stock inventory, plan for production planning and forecast to reduce inventory aging.
• Sales forecasting and pipeline management Attend to customer feedback. Perform all other ad-hoc duties as assigned by the manager
• Work with Sales Manager to grow fleet business through engaging current fleet (corporate) clients and procuring of new fleet clients.
• Coordinate with Marketing Department to do roadshow and events to garner sales opportunity.
• Manage and execute sales processes for fleet sales from pricing, sales to vehicle preparation and delivery.
• Handle tender enquiries and submission of tender documents.
• Manage and assist appointed dealers to comply corporate identity and grow the brand to achieve targets.
• Manage dealer sales processes and compliance to requirements including stock tagging, COE bidding.
• Recommend performance-based incentive plans to reward outstanding achievements and provide additional recognition for the sales team's efforts to foster a sense of healthy competition and encourage consistent high performance.

Requirement

• Dip/Degree in business management or marketing.
• Min. 3 years of relevant working experience in sales operation, preferably automotive industry.
• Conduct product training for sales consultants, dealers, and customers
• Managing the performance of dealers and recommending renewal of dealerships.
• Knowledge of automotive operations
• Good product knowledge and Microsoft Office skills
• 5 days week, Basic + Incentives package, location at Alexandra
• Job Reference: QV8XWV86

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann