Responsibilities:

• Technical specialist for Ticket Service Provider, providing support to O&M Team in ensuring Ticketing Machines maintain a high level of availability, reliability and performance.
• Manage, monitor and track asset performance, life cycle of new and existing systems and infrastructure. A Senior Systems Engineer will oversee more systems or infrastructure.
• Develop and maintain Asset Information Systems such as its Asset Register, SOP and Maintenance Records are updated accordingly into Maintenance Management System (MMS) software. Function as a System Admin and provides technical advice to users of MMS software.
• Coordinate and work with O&M Team and Fault Coordination Centre (FCC) Team in
• - monitoring systems and infrastructure availability,
• - conducting root cause analysis and propose solutions to improve availability, reliability and performance
• Monitor and test application performance for potential issues and bottlenecks, identify possible solutions and work with relevant stakeholders such as O&M Team and IT developers (Transit Link IT and LTA) to implement those fixes.
• Supports Ticket Service Provider in all related issues (inclusive of IT) relating to Ticketing Machines and Monitoring Control Workstation (MCW) such as Security, Data backup and Redundancy Strategies.
• Participate in the design of information and operational support systems with internal (Transit Link and Ticket Service Provider) and external (LTA) stakeholders such as:
• - taking lead as coordinator to ensure relevant stakeholders attend LTAs Requirements Generation Meeting, User Acceptance Test and Review
• - Coordinate with FCC Team in the deployment of correct parameters to Production Ticketing Machines
• Provide Second Line and Third Line Maintenance Support to O&M Team in ensuring a high level of availability, reliability and performance is achieved.
• Supports O&M team to perform Asset Integrity Assessments and capture asset conditions
• Perform any other duties as instructed by Management

Requirements:

• Degree in Engineering with knowledge in systems architecture and programming
• 1 3 years of relevant working experience in an O&M industry or Fare Systems industry is required
• Hands on experience on Data Analytics, Visualization and Dashboard
• Able to work independently and in a team in a challenging environment

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to noga.lim@peopleprofilers.com

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com