Main Objectives:

• Deliver / complete projects in schedule, economically and to clients satisfaction, and to our internal installation standards for both Singapore project and international project.
• Service security systems and provide services to our clients. Troubleshooting and solving problems.
• Ensure Customer satisfaction.
• To be proficient in our products and technology. Always improve ability.
• Manage relations with existing clients

Main Responsibilities include:

• Client satisfaction.
• System design, diagrams.
• Programming, Testing & Commission, trouble shooting.
• Product pre-testing.
• Preparing project engineering package according to standard.
• Site inspections. Coordination with PM, client (when needed), third parties, sub contractors.
• Review and supervision of all equipment installations, wiring, according to product manuals and standards.
• On site client training
• Coordinate all customer service issues and managing relations with all existing clients within assigned region
• Ensure quality of services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Handle daily trouble-shooting, follow up all open technical issues till the problems resolved.
• Prepare customer training materials and deliver professional customer training.
• Diagrams update after HO.
• Manage service sub-contractors and ensure them following up standards and policies.
• Attend internal training, improve skills.

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to noga.lim@peopleprofilers.com

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com