Responsibilities

The Order Management Specialist in Singapore is responsible for processing and completing sales orders, including arranging customer shipments.

Responsibilities:

• Respond to inquiries about product availability, lead time, and pricing.
• Create and follow up on new items and customer entries in the system.
• Process and update sales orders.
• Track orders and update customers on their status.
• Follow up on payments and shipping details.
• Coordinate shipments with factories, warehouses, and forwarders.
• Prepare invoices and shipping documents, and manage filing.
• Review and prepare documents for LC presentation.
• Handle non-warranty claims.
• Communicate with customers, sales, and operations teams.
• Maintain and update sales order reports.

Requirements

• Diploma in business or related field with 1-2 years of experience.
• Strong customer service and computer skills.
• Adaptable and a good team player.
• Experience with Oracle system is a plus.

Please kindly send in your updated CV in MS Words format (please include your current salary package with full breakdown and expected salary) to candy.lim@peopleprofilers.com. Your interest will be treated in strict confidence.

People Profilers Pte Ltd

DID: 6950 9738
http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829