Singapore, Singapore, Singapore

Assistant Manager, Service Quality Unit

 Job Description:

Title : Assistant Admin Manager

Industry : Education

Location : West

Salary Range : Up to S$4,500 Per month



Responsibilities:

  • Prompt respond and follow-up on customers enquiries;
  • Generate quotation, course registration, confirmation letter, attendance list and billing advice in a timely manner;
  • Manage and coordinate class bookings to optimize the allocation of training resources
  • Training Management System and Website content update and maintenance;
  • Assist in producing relevant reports on regular basis to support training performance management
  • Support Operations Unit on course delivery matters.
  • Planning of monthly course schedules to best suits customers training demand while maximizing training resources.
  • Support marketing outreach and sales promotion initiatives
  • Market scanning on latest training development and promotion
  • Assist in tracking and monitoring the performance of outsourcing partners and vendors, to ensure service standards
  • Monthly tabulation and tracking of training headcounts and training hours
  • Monthly tabulation of trainers honorarium to submit to Finance.
  • Generating of training headcounts and training hours according to individual company request

Requirements:

  • Diploma with at least 3 years of working experiences
  • Strong adaptability skill, able to work independently as well as in a team
  • Strong communication skills with good customer service aptitude
  • Able to perform under tight deadline and pressure
  • Proficiency in Microsoft Office and other IT applications
  • Must be able to work in evenings and weekends on rotational basis

Job ID: QX6Y74WY

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified


Email resume to reeve.lim@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740 / 9640 5305

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong