Customer Service Representative (MNC, Kaki Bukit, up to $4000)
Job Description:
- Location: Kaki Bukti (US MNC)
- 5 days work week
- Remuneration: basic up to $4000 + AWS + VB
Responsibilities:
- To handle customer care operations and provide support to the Sales team and to ensure and exceed customer satisfaction in the most efficient and cost-effective way for the Singapore Direct and support SEA /ANZ region.
- Provide excellent customer service by attending to customer orders, requests, and complaints to ensure customer satisfaction and delight.
- Respond to customers in a professional, prompt, and efficient manner by proactively providing updates and follow-ups through constant communications.
- Resolve customer issues independently and in an efficient manner.
- Ensure accurately and efficiently processing of customer orders in Oracle Cloud System including Order Acknowledgment to customers within 24hours.
- Process purchase orders to suppliers and liaise with forwarder including consolidation shipment till goods receipt.
- Work with supply chain partners and third-party providers to ensure smooth end to end delivery.
- Collaborate with the team and internal partners to manage local inventories and deliveries including stock-take.
- Perform other duties as required.
Requirements:
- A level and above
- Min 3 years of relevant working experience
- Prior experience in Inventory Management, Supply Chain and Logistics
- Good interpersonal skills
- Independent, proactive, positive thinker and fast learner
- Strong client-facing and communication skills
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623
Tel: 6950 9748
http://www.peopleprofilers.com
Consultant in charge: So Boon Shyen, Debbie
EA Licence Number: 02C4944
Registration Number: R1111376
Required Skills:
Working Experience BASIC Resume Consolidation Registration Purchase Orders Inventory Management Deliveries Supply Interpersonal Skills LTD Customer Satisfaction Oracle Suppliers Email Customer Service Communication Sales Management