Singapore, Singapore, Singapore

Customer Service Ambassadors (Car showroom)

 Job Description:

Responsibilities

  • Welcoming customers upon entrance
  • Acting as the point of reference for guests who need assistance or information
  • Understanding customers needs and directing them to sales consultant or service advisor
  • Answer the phone and make appointments, take and distribute messages or mail, and redirect calls
  • Generate showroom reports and maintain leads database
  • Provide support to marketing activities and events
  • Ensure the showroom is in pristine condition
  • Any other tasks assigned by the superior
  • Respond to complaints and find the appropriate solution

Requirements

  • Preferably with at least NITEC in Service Skills or relevant discipline
  • At least 1-2 years of experience in concierge/ hospitality/ customer servicing or front facing functions
  • Candidates with Automotive industry experience is preferred
  • Basic MS Office/ Salesforce is a plus
  • 5 days work week (2 days off on weekdays), Monday - Saturday 9.30am - 7pm, Sunday 9.30am - 6pm
  • Alexandra, 2 positions available
  • Job Reference: QX7VYWW3

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

  Required Skills:

Automotive Customer Service