Singapore, Singapore, Singapore
Customer Service Officer (Showroom)
Job Description:
Job Description:
- Meet and greet all walk-in customers as soon as they arrive.
- Answer, screen and forward incoming phone calls.
- Interact professionally with all customers to ensure customer care and satisfaction and to offer assistance where necessary.
- Record daily showroom lead traffic and assign to Sales Consultant accordingly.
- Accountable for showroom cleanliness, demonstration and Company vehicles.
- Perform clerical receptionist duties such as cashiers, filing, photocopying, compile reports and plan rosters.
- Ensure reception area is tidy and presentable, with all necessary stationery and material.
- Daily preparation for showroom for business (music, TV, upkeep accuracy of price list, specification sheet) and replenish point of sales and marketing materials.
- Coordinate with internal and external customers for operation matters.
- Active selling of parts, accessories, merchandising and lifestyle products to customers who visit the showroom.
- Introduce and explain information such as features, advantages, benefits and technical information of lifestyle merchandise and accessories to customers, especially during the sales process.
- Provide of quotations and coordinate sales of lifestyle and accessories to customers.
- Preparation of all-inclusive price offers in consultation with the sales and aftersales department.
- Furnishing and updating of sales literature and price tags.
- Responsibility for proper billing and parts issuing.
Requirements:
- Minimum O Level and above with at least 3 years of experience in customer service field
- Team Player
- Proficient in Ms Office
- Computer literate
- Working Hours : 5 days work week.
- Monday to Saturday ( 1 weekday off) , Sunday closed
- Working Location: Ubi
- Working hours: 9am to 6.30pm. Eligible to OT
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to ashley@peopleprofilers.com
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel: 6950 9753
EA Registration Number: R1111375
EA licence number 02C4944
EA Personnel: Lee Hui En Ashley