Location: Tuas (Company Transport Provided)

Working Hours: Monday Friday (9am to 6pm) Hybrid Work Arrangement

Industry: Automotive (German MNC)

Salary Range: Up to $4,800

This is a 1 Year contract role. (With completion bonus and performance bonuses)

Responsibilities:

• Manage customer claims for parts delivery discrepancy
• Ensure efficient and reliable communication to the customers as well as all related parties within the stipulated timeline
• Manage the issuance of credit/debit notes in line with the process description and policy.
• Ensure claim database kept up to date and prepare KPIs for management reporting
• Assist in parts return process to vendor and any other reasonable assigned tasks
• Keep supervisor updated of complicated issues derived from customer claims and initiate the escalation process where applicable
• Liaise with IT department for claim system related issues

Qualifications:

• At least 2 years' experience working in a supply chain/logistics related role
• Able to work with various stakeholders to support and meet customers' expectation.
• Proficient in MS Office applications & reporting tools
• Attention to detail, strong analytical and time management skills
• Good interpersonal and communication skills
• Able to work independently as well as a good team player.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to tiffany@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen