Responsibilities:

• Responsible for achieving monthly Body & Paint service revenue target.
• Responsible to garner more service revenue in Body & Paint business.
• Ensure claims and repairs are carried out in accordance according to MCF (Motor Claims Framework) guidelines and protocols set by GIA (General Insurance Association of Spore)
• Motivate and maintain staff morale in order to meet these objectives and consistently deliver the best service and strive towards achieving Companys objectives.
• Responsible to investigate and response to customers letter/feedback together with the team involved.
• Responsible for the quality of service and repair work as well as safety in the workshop in line with WSH framework.
• Authorize pick up/delivery and courtesy car service where required.
• Ensure close follow-up of credit debtors (credit customers and insurance companies) such that payment is received within the credit terms allowed.
• Identify and improve the work process flow to set up a proper SOP.
• Prepare monthly report in terms of vehicle intake, WIPs, outstanding ROs, roll-over vehicles, credit debtors & dept. performance turnover.

Requirements:

• Diploma in Mechanical Engineering
• At least 5 years of experience in managing a mechanical/automotive workshop and leading a team. Experience in running a body and paint shop would be an advantage.
• Ability to deal with customers and knowledge in administering Insurance Claims
• Good knowledge about cars and its components, paint and bodywork equipment, warranty processing
• Possess excellent communication and interpersonal skills.
• Possess excellent negotiation and influencing skills.
• Good knowledge of workplace health and safety
• 5 days week, Alexandra

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to ashley@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley