Live Chat Support Agent for Giga (Part time for 6-12 Months)
Job Description:
Salary: $12.00 Per hour
Duration: 6-12 months contract (Renewable)
Working hours :
3.5 days per week
8.30am - 6.00pm for Mondays-Saturdays
Sundays only Morning slots:
- Sat/Sun Morning: 830am 130pm
- Sat Afternoon: 12pm 6pm
Location: Ubi (Hybrid Work Arrangement)
Scope of work
- Livechat
- Email service tickets
- Answer Customer comments and reviews on Social media and App stores : Facebook, Instagram , Appstore, Google Play , other review sites (open comments and direct messages)
- Raise Service Request and work with IT support to close cases
- Monitor competitive activity on social media and produce weekly management report.
Skill set required
- Good command of English
- Familiar with Apps and social media platforms
- IT Savvy
- Good customer service skills.
- Undergraduates from Polytechnics / Universities are encouraged to apply.
- No experience required (On-Job-Training provided)
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified
Email resume to tiffany@peopleprofilers.com
People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623.
Tel: 6950 9722
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen
Required Skills:
Chat Universities Resume Registration Instagram Reviews Salary Facebook LTD Social Media Email Customer Service English Management