Singapore, Singapore, Singapore

Live Chat Support Agent for Giga (Part time for 6-12 Months)

 Job Description:

Salary: $12.00 Per hour

Duration: 6-12 months contract (Renewable)

Working hours :

3.5 days per week

8.30am - 6.00pm for Mondays-Saturdays

Sundays only Morning slots:

  • Sat/Sun Morning: 830am 130pm
  • Sat Afternoon: 12pm 6pm

Location: Ubi (Hybrid Work Arrangement)

Scope of work

  • Livechat
  • Email service tickets
  • Answer Customer comments and reviews on Social media and App stores : Facebook, Instagram , Appstore, Google Play , other review sites (open comments and direct messages)
  • Raise Service Request and work with IT support to close cases
  • Monitor competitive activity on social media and produce weekly management report.

Skill set required

  • Good command of English
  • Familiar with Apps and social media platforms
  • IT Savvy
  • Good customer service skills.
  • Undergraduates from Polytechnics / Universities are encouraged to apply.
  • No experience required (On-Job-Training provided)

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified


Email resume to tiffany@peopleprofilers.com

People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

  Required Skills:

Chat Universities Resume Registration Instagram Reviews Salary Facebook LTD Social Media Email Customer Service English Management