Singapore, Singapore, Singapore

Manager, Global Customer Engagement

 Job Description:

Main Accountabilities

Customers

  • Global Account Manager for 2-3 corporate customers;
  • Develop and maintain strategic long-term trusting relationships with key global customers to accomplish growth by providing sustainable solutions;
  • Focused on sourcing opportunities and drive development plans converting leads into sales;
  • Serve as contact point for key customers and internal teams;
  • Be the first to know about customers strategies and development plans so that we can align ourselves to their needs;
  • Respectfully respond to customer enquiries and resolve complaints in an efficient/effective manner;
  • Measures, tracks and analyzes key account metrics;
  • All round understanding of the market, the global products offer by customer and competitor; And devise a marketing strategy to better position our product offering to the customers;
  • Ownership of revenue and contract management tender negotiations.

Processes & Systems

  • Ensuring that commercial processes are reviewed regularly and updated;
  • Best practices of contract administration are shared amongst regional hubs;
  • Cross hubs management of structured deals and tender negotiations;
  • Proficient in all Microsoft Office applications.

Education, Knowledge & Working Experience

  • Degree Holders with minimum 2 years shipping experience;
  • Experience in key account management;
  • Knowledge of containerized shipping.

Personal characteristics:

  • Inquisitive mindset;
  • Ability to manage and develop relationship independently;
  • Persuasion and negotiation skills;
  • Good communication skills;
  • Able to multitask, prioritize, and manage time efficiently;
  • Goal-oriented, organized team player;
  • Creative and positive mindset;
  • Self-motivated and self-directed.

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to noga.lim@peopleprofilers.com

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com